Responsible Gaming
Our Commitment to Safe Gaming
At hohup.net, we are committed to promoting responsible gaming practices. Gambling should always be viewed as entertainment, not as a way to earn money or solve financial problems. We encourage all our players to gamble responsibly and within their means.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to access and use our Neosurf Casino services. We take age verification seriously and reserve the right to request proof of age. If you are under the legal gambling age, please do not attempt to register or gamble on our platform.
Warning Signs of Problem Gambling
If you recognise any of the following warning signs in your behaviour, please seek help immediately:
- Gambling more frequently or with larger amounts than intended
- Chasing losses by gambling more to recover money lost
- Hiding your gambling activities from family, friends, or loved ones
- Neglecting work, school, or personal responsibilities due to gambling
- Using gambling as an escape from stress, anxiety, or other problems
- Experiencing mood swings or irritability when unable to gamble
- Borrowing money or going into debt to fund gambling
- Feeling a loss of control over your gambling habits
- Unsuccessful attempts to reduce or quit gambling
- Experiencing relationship problems due to your gambling
Self-Help Tools & Responsible Gaming Features
We provide a range of tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you are willing to deposit per day, week, or month
- Loss Limits: Establish a maximum loss threshold to help you manage your spending
- Reality Checks: Receive regular reminders about the time and money you've spent while gaming
- Session Time Limits: Set a maximum duration for each gaming session
- Self-Exclusion: Temporarily or permanently exclude yourself from our platform if needed
If you wish to access any of these features, please contact our customer support team or visit your account settings.
Support & Help Resources
If you or someone you know is struggling with problem gambling, help is available. The following organisations provide free, confidential support:
Australia
- Gambling Help Online – Free counselling and support services for Australians
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858 (24/7)
United Kingdom
- GamCare – Free support and counselling for problem gamblers
Website: www.gamcare.org.uk - GamStop – National self-exclusion scheme for online gambling
Website: www.gamstop.co.uk
Canada
- Responsible Gambling Council – Resources and support for problem gambling
Website: www.responsiblegambling.org
United States
- National Council on Problem Gambling – Helpline and resources for problem gamblers
Website: www.ncpgambling.org
Phone: 1-800-522-4700 (24/7)
Take Action Today
If you believe you have a problem with gambling, please seek help immediately. Reaching out to a support organisation or speaking with a counsellor is a sign of strength, not weakness. The resources listed above are free, confidential, and staffed by trained professionals who understand problem gambling.
Remember: it's never too late to ask for help. Your well-being is important to us.
Last updated: 2026